Privacy Policy

Last updated: January 2025

Introduction

ascend ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website.

Information we collect

We collect information in the following ways:

  • Information you provide: When you sign up for our waitlist or contact us, we collect your email address and any other information you choose to provide.
  • Automatically collected information: We use analytics tools to collect information about how you interact with our website, including pages visited, time spent, and general location (country/city level).

How we use your information

We use the collected information to:

  • Provide and improve our services
  • Send you updates about ascend (if you've opted in)
  • Analyze website usage to enhance user experience
  • Respond to your inquiries

Cookies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and analyse how you use our site.

Types of cookies we use:

  • Essential cookies: Required for the website to function properly (e.g., remembering your cookie consent choice)
  • Analytics cookies: Help us understand how visitors interact with our website using PostHog and Plausible Analytics
  • Marketing cookies: Used by our newsletter provider Beehiiv to manage subscriptions

We will ask for your consent before placing any non-essential cookies. You can change your cookie preferences at any time by clearing your browser data and revisiting our site.

Analytics

We use Plausible Analytics and PostHog to understand how visitors use our website. Both tools are configured to be privacy-friendly:

  • Plausible doesn't use cookies and is GDPR compliant by design
  • PostHog is configured with EU data hosting and only tracks analytics with your consent
  • We do not track users across websites or build personal profiles

Data protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your rights

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability

To exercise these rights, please contact us at info@ascendplatform.net

Contact us

If you have questions about this privacy policy or our practices, please contact us at:
info@ascendplatform.net